A compliment in a Hiroshima taxi that turns out to be a gate, and the same gate now standing in front of anything a machine writes. The difference between doing a thing and teaching it — and why a self-taught veteran is the most dangerous instructor in the room. What a trust fund, a chore app, and a hundred and twenty books reveal about the limits of paying someone to want something. Plus five notes from the quarter.
Read Issue No. 2 →A friend fed my words into a chatbot and it came back with a verdict: intellectual intimidation, gaslighting, a case built against me from a message that meant exactly what it said. The machine spends a bottomless good faith on whoever’s in the chair, and none at all on the person being described. A note on what that costs the people we love — and why the only fix is to put the phone down and ask.
Read the note →Inc. Best Workplaces came out this week. Indevtech made it for the second year running — and once again, the only Hawaii company on the list. A note on the new hire who took a support call on her third day, the COO’s project that made it possible, and the question the second time forces that the first time lets you wave off.
Read the note →A quarterly issue and the occasional note in between. Edited from the corner of Bishop and Queen. No spam, no marketing automation, no tracking pixels in the body. Just the Letter.